At Zappos.com, Tony Hsieh has fostered a culture where extraordinary customer service is the norm. On Saturday, March 14, hear him talk about how good deeds can help you leverage the power of your audience to massively extend your brand. As a preview, you can read this story for a glimpse of a company that blazes its own trails, including paying its employees to quit. Tony previously spoke at SXSW 2008 in his presentation “Top Ten Lessons Learned in E-Commerce.”

Original post by andrew

Posted: September 5th, 2008 under Interactive News.
Comments: none

• File sharing lawsuits at a crossroads
  Story from Wired.
• Another reinvention for the MTV awards
  Story from LA Times. (site reg req’d)
• Festivals can injure hearing
  Story from BBC News.
• Heart not happy with McCain
  Story from Boston Globe.
• Downtown links with Fontana, Interscope
  Story from Billboard.
• Peoples Records returns to Detroit
  Story from Metro Times.

Original post by jill

Posted: September 5th, 2008 under Daily Chord.
Comments: none